First, when you show up you'll be billed $30/person for a fuel surcharge on top of what you've already paid. Second, there was drama around the passenger weights. They had scheduled 6 people on the flight but apparently they "couldn't balance the helicopter" because it was windy with self reported weights. Keep in mind, none of us are "big" people. Their failure in scheduling and cutting it too close, but it became the customers' issue. Ultimately the last people to book got removed and had to choose a different option. They were very disappointed (understandably). Even more sadly, the gentleman was black and he was convinced they got selected because of his race. All hard feelings that could have been avoided! The lady making these changes was not nice. Very crabby and gruff. She obviously had no sympathy to out of state and out of country (UK) guests paying over $1,000 for this excursion. The flight itself was great, especially the pilot Robbie! The excursion to the Skywalk was a complete cluster. You get put on a bus and told to be back in about 2 - 2 1/2 hours, but the bus system is highly unpredictable with long lines, as was the Skywalk. If you want to get your picture taken (can't, of course, take any pictures on your own), the lines are unbearable. We had to rush, rush, rush to get back to the airport on time so we didn't miss our helicopter pickup. Not at all relaxing. Unless you've got money to burn, don't take this excursion with this agency.