Our tour guide's name was Dwayne, and he was amazing!! He offered bits of information and experience, much of it only known to locals. As far as the food, I traveled with my two 20-yr old nieces (twins) -- one of which has to eat glucose-free food and one that is a Vegan. They had food that accommodated both of them, in addition to me who eats anything!!! At the Grand Canyon ranch, have the ribs. They are great!!! Also the Indian people are very friendly. My only complaint is three hours passed way too fast!!
Another reason Dwayne was so great is, on the way back to Las Vegas, about 40 minutes out from the Grand Canyon, our tour bus blew a radiator hose. Dwayne did his best to keep everyone comfortable until the relief bus came. He told jokes, he offered water -- he even tried to fix the busted hose himself!! You could tell he just felt so bad!! But eventually everyone was delivered back to Las Vegas, safe and sound, with a really interesting story to tell. How many people can say they were stranded in the Mojave Desert??
Also, whatever you hear about the west rim not being as beautiful as the south rim -- it may be so; but for those of us who didn't have the time or had never been to the south rim, this tour was breathtaking. I would wholeheartedly recommend this tour!! It's absolutely beautiful!!
One more thing: If you have any concerns or questions about your tour, speak with Linda in customer service. She definitely knows what she is doing, and you can tell she truly loves her job!!