I love it,they sent me a message in the morning before my ride and if I had any problems just call them.Well just my luck my Uber driver cancel at the last minute and I did have a ride, I call the phone number they provide and talk to a nice gentleman and told him my driver cancel on me.No problem he sent a car to pick me up and I had the most amazing horseback ride, the weather and the views were great and I can’t wait to get back home to tell all my friends and Aspen my guide was so helpful since this was my horseback ride, can’t wait to come back with my grandkids.