Our guide Ron was excellent--safe, infornative and fun. A Coast Guard veteran, Ron presented safety issues clearly for me and my kids (10 & 12). He was fun and informative, and as a dad himself, kept my kids interested and paced our activities perfectly. We saw manatees (in the off season) and he took great photos and videos, plus we had the best snorkeling experience we've ever had--diving down to the springs, seeing schools of fish and a turtle in addition to the manatees. My kids and I loved our experience and it is highly, highly recommended.