We had an awesome time on our trip, despite unfavorable weather conditions. But even with that, Ron and Lauren pulled out all the stops to make sure we got to see and ultimately swim with manatee. They collaborated to make it happen and Lauren particularly was fantastic. If it wasn't for her fast swimming, observant eyes in the water, and quick thinking, we would have missed out. At one point, she saw me in the wrong area looking lost and grabbed my hand and pulled me to where I needed to be. When I finally saw the manatee, it was astonishing and far more beautiful (and bigger) than I expected. I also appreciate her clear respect for "manatee manners" and being non-invasive and passive explorers. Just a wonderful time beyond expectations.