I can not say enough about how fabulous Ron, (owner of Crystal River Manatee tours and Lauren, his first mate, were on this trip. They were so fun and informative and very good at finding Manatees. We were 1 1/2 hours late for our tour due to other travel issues, but they very kindly waited for us and took us out anyway. Most businesses would not have done this. They were caring of the Manatees and the people coming to see them. They were very informative about this big beautiful animals. These are the people to book with, hands down, the best.