We were slightly late after getting lost. We couldn’t get ahold of anyone to let them know. We got to the spot about 10 minutes late and they had started, which was fine. However, we tried to call again to move to a different time and they did not answer the phone again. We left a message asking to move to a different time or get a refund and no one had even returned our call. Very disappointed.
Одговор домаћина
Aug 2021
We are a small outfit so when you call after a tour has already started, it is not possible to answer your call at that time without disrupting everybody else on that tour. I hope you can understand that. We do not have a full time office staff so we can keep our rates low. Now is the time we are available if you would like to call.
Regards,
Alan