Excellent experience. Easy to reserve and dealing with Vista Trail Bikes in Incline Village was a joy. The manager there was both knowledgeable and friendly and he went way beyond our expectations. He explained all facets of operating the bikes and made us comfortable so we were having safe fun right away.The bikes were also nearly new and properly adjusted. Came with helmet, bungee, generous storage pouch and comfortable seating and easy to use controls. HIGHLY recommended. We will be back in June, can't wait!!!- Kay & Dave.