This tour was a problem as soon as I booked it. I was notified in August that the tour was going to start at 6PM. I questioned the time because the winery's would be closed and they said it was correct. Finally it must have sunk in and they corrected the start back to 12 Noon. They told me we would be picked up at the Sheraton even tho we would be arriving by cruise ship. We went to the Sheraton and 2 other couples were there too. The van came and we were the last ones picked up. One couple split between the front passenger seat and a 2nd row seat. The other couple and us had to SQUEEZE into the last row. Everyone in row had to get out for last person to get out. WHAT A SAFETY AND FIRE TRAP. We learned on the tour that 2 girls from our cruise booked this tour that morning and were picked up at the cruise ship, so they had nice roomy seats. The tour went to 2 wineries but really only 1 was a winery. The 2nd was a farm and had 1 room with 1 person operating it and he kept moving to new groups as they arrived, so we were treated as 2nd class. Tasting fee was not included at the farm stand. For 85 a person, not worth it. This isn't the first time that we have had problems with VIATOR, so it will be our LAST.
Not overly impressed. First winery we stopped wasn't great - had to ask for wine samples, didn't explain wines, and seemed like they were only interested in customers willing to buy a membership into their wine club. Second winery was great.
We have used Viator all over the world and we have been so pleased. This was by far the worst experience we have ever had: The tour guide was not interested in his tourist but talked at us the entire time. He took us to two wineries one that was pleasant but with bad tasting wine and the second one was a wine tour zoo with kids and dogs and no teaching about anything. We sat outside in the hot sun and we did not know what we were drinking because we had no guidance whats so ever. My husband and I love good wine and we had the best Viator in Portland , Oregon last summer with a boxed lunch and we went to 3 lovely wineries. We even had to pay extra for our first winery in Sonoma because it was not included. We were very disappointed with this tour.