A very professional company! We had booked two kayak rentals and planned to kayak in Kaneohe bay. Unfortunately there was high winds in that area and the staff called ahead to warn us and give us safer options during our stay or to cancel our booking. We ended up kayaking to Chinamen’s Hat, which was not as convenient or as interesting, but saved us from a difficult and potentially very dangerous experience. I appreciated that this company is more concerned with safety than bookings. They were also very patient and helpful in teaching us how to stack the kayaks on our rental car. They made sure we had a seamless experience from start to finish. They even passed on some good restaurant advice!