Prompt pickup and very clear directions as to where to be picked up. Tour guide efficiently checked us in and explained the tour before starting out. Bus was clean and comfortable. Our guide had great stories about Keeneland and we got to see many horses being exercised. Lots of photo ops on the whole trip, We went to another farm where the mothers and foals were in pasture, another farm where they were being brought in for feeding and we got to pet the mare. Our guide, who's name I can't remember now unfortunately but was the morning of June 7, was excellent. I'm a former horse owner myself, and the guide is currently, and very knowledgeable. She had great stories about the famous horses, owners, trainers, and jockeys also. I had a wonderful time on this trip and highly recommend.