Крстарење делфином на острву Хилтон Хед

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Цити: Хилтон Хеад Исланд

Wed 20 Nov

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Са почетком у $39.00

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Wed 20 Nov

Са почетком у $39.00

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Шта је укључено

Искуство прилагођено породици

Професионални водич са нарацијом уживо

Посматрајте делфине како пливају, играју се или једу у свом природном станишту

90-минутно крстарење делфинима Хилтон Хеад

Додатне информације

<ул><ли>Бебе и мала деца могу да се возе у колицима или колицима.<ли>Допуштене су животиње услужне.<ли>Опције јавног превоза су доступне у близини<ли>Погодно за све ниво физичке спремности<ли>Деца морају да буду у пратњи одрасле особе.<ли>Средство за дезинфекцију руку доступно путницима и особљу<ли>Редовно дезинфициране области са великим прометом<ли>Опрема/опрема дезинфицирана између употребе<ли>Водичи потребни за редовно прање руку<ли>Редовне провере температуре за особље

Политика отказивања

За потпуни повраћај новца, откажите најмање 24 сата пре заказаног времена поласка.

Фотографије путника

Коментара (657)

Jessica_T

Sep 2020

Our family had a great time and we saw several dolphins. The captain and crew did a great job narrating and getting the boat close, but not too close, to the dolphins. Also, the layout of the boat allowed space between travel parties and helped us feel safe. Thanks for a great tour.

buttercupp13

Sep 2020

We were a group of 11 people visiting for a bachelorette party and after some research we decided to book this excursion during our trip. Because of COVID-19 we have been very careful in what we book and wanted everything to be more “private”. On the “additional info” section it states that the max capacity per boat is 12 people so we thought—perfect for what we were looking for! We booked for 1pm tour and used the address listed to map us over. On the way, I tried calling 3 times to confirm but never got an answer and even tried different automated menu options but no luck. We arrived around 1:03pm but we weren’t sure exactly where the location was, as they didn’t state a name or suite number. Finally someone from the shopping center directed us to the right suite. When I entered, I told front desk that we were here for our excursion she said we were too late and the boat had left already... I was extremely confused as how could the boat leave if we are 11 out of 12 people?!? She was quick to say I wrong and the boat capacity is 22 people and I advised them to address the fact that their trip advisor stated differently.. I also stated that I tried calling 3 times to ask for directions. She proceeded to show me her cell phone with no missed calls on her end. She said “sorry, not my problem.” Then I stated we originally were on time but couldn’t find the right location due to no name or suite number and she said the beginning of the address is the street number and their suite number is there too which again wasn’t stated anywhere on the trip advisor or the confirmation emails. She proceeded to raise her voice at me, focused on the fact that I was wrong rather than providing solutions. I asked what she could do for us as 11 paying customers that would ACTUALLY like to go on this excursion and she coldly started she could squeeze us in for 9am the next day. We had plans, but thankfully our excursion was kindly able to accommodate a time change. KINDLY. Customer service = -1 stars The first part of this review is upsetting and unprofessional and really what saved me from giving less stars was the actual excursion experience.. WOW Monica and the captain were so knowledgeable and friendly! They saved the experience for us. She was able to find about 5/6 dolphins for us to see and had so many facts and info on them, we were intrigued the whole time. I will say definitely bring a jacket at it is CHILLY and a lot of wind!! Overall you’ll definitely see dolphins and get what you’re paying for all while having a great time! Excursion itself = 5 stars Customer service is very important to me, so I must say that I will not book again. I averaged my ratings for an overall score. If they fix customer service, maybe it will be a 5 star experience for you. After all, who wants to start on the wrong foot?

P7564IUSnorahsm

Sep 2020

This is our first visit to Hilton Head Island. I booked the 90 minute dolphin cruise tour with Captain Mark and Meredith, mostly for our grandchildren. We didn't see as many dolphins as we hoped, however, we did enjoy the boat ride and Meredith's informed narrative about the dolphins and Hilton Head Island in general and Mark’s engaging manner.