Overall the trolleys are full, they oversell, guides can be rude, and not truly hop on or hop off as no one wants to get off as may not be able to get back on. Plus, the actors characters that get on are mostly just ads for more tours. Gave it two stars as it is a trolley and a tour but would never recommend it.
For my wife and I, called and confirmed with ticketing that it was truly hop on and hop off and you could enter at any of the designated stops. We waited for a trolley at our first stop. The trolley had two seats and driver guide announced to the tour that we were the “lucky two” as there was a crowd waiting and only room for two. As my wife sat down in the back I was presenting my tour confirm, the driver said, “oh, your new to the tour and have to go to the center to get set up”. I said that I had called the office to confirm and they had said getting on anywhere was fine, the driver said “its my decision and I dont like to do it on days like today”. He then made my wife and I leave the trolley in front of all the other riders and as he drove off he said he was calling us a shuttle. We waited another 20 minutes for the shuttle and lost over an hour total - plus, had to start in areas we didnt care about. On our eventual tour the trend was that each stop there would be a crowd of people waiting and no space.
(If anyone at Old Savannah Tours cares, we didnt get the guides name as he was kicking us off, but it was 6/20, trolley 920, 1:23 pm at the Cathedral stop).
So disappointing and use another company for tours.
Одговор домаћина
Jun 2021
We are very sorry to hear about your experience with us. We are definitely looking into who told you that you had to get off. We do allow you to get on at any stop. On busier days, we do send shuttles to pick up new starts, but you should not have been kicked off the trolley. We sincerely apologize for this, and we definitely will make sure this doesn't happen again.