A short Fairbanks visit, I wanted to try and see the lights, though not simply book an aurora tour, cramped in a crowded shack in case too cloudy. I settled on this excursion, which included the Chena Hot Springs with the ice museum on the property. Although the light Gods were unkind, this trip was fun. The company sent several texts, including a helpful one that provided the hourly itinerary. Guide/driver was the very friendly Andre who guided us through each step, and was attentive to our needs, making sure nobody was left behind or lost as there were hours to explore on our own. A little over an hour drive in a large, comfy van to the springs, the first adventure was the ice museum. The knowledgeable Chena guide for that was Lexi, who is a hoot, the very cold museum pretty cool to see. (Tip her, please.) After that was the short walk to the hot springs. Yes, the locker room is very (very) tight. (Bring 2 quarters for the lockers.) Still, plenty of room in the hot springs, and neat little stuff such as water spraying here and there. Caution that in some areas the water is extremely hot (think boiling lobster), though easy to feel and avoid. Following that some met at the restaurant. In the waiting area before the ice museum many people tried to get tickets, and were advised they have been sold out for days. Nice that our trip had tickets. Also, a secluded area, I could not pull up the GPS, as I had wondered if guests of three or more may save money by simply renting a car and driving out there, making sure all was booked in advance. Still, less hassle for me, a solo traveler, in having a quality tour company handle all that, navigating the dark roads, too. The overall trip was an enjoyable seven hours.