It was an absolutely terrible nightmare. We didn’t get to join the tour at all as the tour guide texted us at the last minute for a change of meeting place to the Mexico border instead of in front of McDonald’s where we were waiting for more than an hour. He did not call us although he missed two tourists. We rushed to the Mexico border at 1:10pm and tried to text and call him numerous times trying to find out where we could meet up and connect with the tour but did not get any response. We ended up turning around and waited two hours in line to get back to the U.S. side since we didn’t know where to go. We also paid $24 for parking for a totally wasted vacation day which we had looked forward to. The company was so irresponsible, irresponsive, and their client service was totally unacceptable.