We enjoyed our ride through this beautiful country, but could never hear any of the interesting information the guide was saying because we were near the back of the line. The ride was not to exceed 8 riders, but there were 10. The company seemed to be inefficient and unconcerned about our time. We were advised to arrive 30 minutes prior to our 4-hour ride. We and the other riders waited around for one hour while the guides changed out tour groups, rounded up and watered horses EVER SO SLOWLY, while joking around with each other all the while. Though we were all standing 5' in front of them, there were no apologies for the long wait time nor any acknowledgement of our presence. Just when we thought the long wait was over, a private party of 8 arrived at the very last minute for their 2-hour ride. The guides promptly moved the party to the front of the line that had been waiting for so long, then proceeded to set them on horses and set them on their way. We all stared in disbelief. Since this was to be a 4-hour ride starting at 1:30, most of the riders had made dinner reservations for afterward. However, the ride started over an hour late, so riders had to either cancel reservations or leave after 3 hours (having paid for 4). Again, the company seemed unconcerned about the inconveniences. We would not recommend or choose to ride with this company in the future. BTW-make sure to bring water for the duration of your ride. There is none provided.