Brandon was so good with my 9 year old grand daughter who was very scared. It was great! If I had anything I would change it would be a little more time spent with the horse to get to know her before the ride. Maybe a little brushing. Also, it would have helped the inexperienced riders if there was a little education prior to getting in the saddle. Such as how to hold the reins, how to turn, etc. And a little horse sense like the fact that horses like praise and encouragement. But it really was a great ride. Thank you!!!