DON'T DO IT! We thought we were doing to snorkel trip to the coral reef. We got onboard and started out adventure and the boat operator, Ann, said that we are not going to the coral reef we are going to another area that is North 8 miles. It's an area that is not colorful but has a lot of young wildlife. That was a joke! Ann was also rude and passive aggressive. We were all required to have a life vest which was fine and they were self inflated. She touted about how it's great to use the noodles to stay afloat easier that blowing up the vest. When the noodles ran out, I asked if there were anymore, Ann was very dismissive and she changed the story saying that noodles are not needed....you have a life vest. So the YOUNGER children had to go without. This was after Ann touted about how they are the best boat because of all the safety equipment but they didn't have enough noodles for everyone.
When we got back on the boat, Ann snatched the equipment from you without giving you the option to go back out....she was very rude.
I mentioned that the experience was very disappointing as there was minimal wildlife and we were expecting to go to the reef. Again Ann was dismissive and She said.....I said something at the beginning of the trip that we weren't going there. I said well what was the option, get off and not get our money back. She said YES. Not sure how that would have been possible because we had already left the dock when she said it. So again, changed the story to meet the situation.
Also asked for tips many times through the trip. I am fine with them mentioning tips once or twice but Ann made a point of asking for tips 4-5 times on that trip. Not very professional!