This really is a fantastic tour operator. We had the bad luck of booking a tour where we were the only ones on the boat. Normally, they would cancel the boat and refund our money or move us to a different day, but they were very accomodating and we were able to work out a deal by paying a bit more to keep our current date. Captain Rick was fantastic as well, and really made sure that we made the most of our trip. We were able to snorkel the entire area and saw a few humpback whales along the way as well.
I highly recommend the "beat the crowd" snorkel, because you get more time in the water and it is MUCH less crowded (no fun to be bumping up against other snorkelers).
We also did the whale watching tour (which was also good).
Here is my assessment on the bumpiness of the boat ride for both tours (because you will see some reviews that seem to overstate the bumpiness in my opinion):
These are "zodiac" boats (hence the name) commonly used by military special forces. The ride will be bumpy, but if you've ever been on a ski boat in the late afternoon at a lake and it's a bit bumpy due to the choppy water, this is definitely no worse than that. If you have a mildly bad back (like me), you'll probably be fine. We found it to be fun and it added to the adventure element a bit.
Одговор домаћина
Mar 2021
Mahalo for including so much details and great information for others to know. I've never been on a lake so that is an interesting comparison and good information for us to remember. We are happy that we were able to keep you on the day you booked. Captain Rick had a great time with you as guests. We hope to see you again on your next vacation to Hawaii.