Kayaks were in excellent condition, life vest were clean and not bulky. On time and our guide, Aiden, was extremely knowledgeable about the area. He laughed and made it lots of fun and we learned a lot. It was especially nice to have a small enough group that we could ask questions and hear the responses to other's questions. Most of all, it was breathtaking and beautiful. Such a unique experience to kayak by the West Thumb Geyser basin!!