We arrived late, that’s 100% on us. But we were told we could join or exit at any point along the way. Tried many times to communicate with Bella, our host. Slow or no response each time. We decided it wasn’t worth the hassle, walked away, lost our money since no refunds. Very disappointed.
Одговор домаћина
Oct 2024
We use a VOIP office phone system that records and logs all of the texts between hostess and guest, as well as GPS in the party buses:
857 Bella Texts asking your arrival
921 you answered you were inside the bar
923 she answered your text checking you in
924 you gave your name
925 she stated to you the meet uptime
927 You asked for times of departure
940 She responded with times
942 she again checked in to see if you were attending as the group was waiting for you
1006 you finally answered looking for the group
We leave on schedule as everyone else was on time and at the meeting spot... she texted at 940 and 942 the 5 minute warning as well as holding the bus for you... you did not respond until 1006.. 17 minutes after the bus left.... unfair to give us a 1 star because you missed the meetup and didn't answer her text for 24 minutes? She responded to you within minutes each and every time you text... Everyone else on tour made it to the meet up times as well as responded to her texts.