I really can't say enough about how amazing both our experience and the staff were! We went out with Kona Style three times, once for coral reef snorkeling during the day and twice to see the manta rays at night (9pm trip).
As others have said, the crew made the snorkeling experience easy--and I'm writing as someone who doesn't love swimming or water. You always feel safe and the crew are always nearby and available to help, so there's never cause for worry (plus, you have a pool noodle with you, so you're not doing too much work and never have to worry about staying afloat).
The mantas came super close to us (several of them)! By super close, I mean they were swimming just under us--not even a foot away!!!-- as they did they did their special roll in the water to feed (see photos). They are just such beautiful and graceful creatures. We also saw a dolphin, which was pretty neat too.
Now, I want to give a shout out for the consideration and generosity of Kona Style. They are super people! Our first Manta Ray outing was disappointing, as we didn't see any, which was highly unusual. SO KONA STYLE INVITED US BACK A SECOND TIME! This was so thoughtful and the second time we had the most amazing experience seeing the mantas up close. Truly, it was one of the most spectacular sites that we've ever seen.
Our daughter (12) was so excited, especially after the disappointing first outing, and will remember this experience for a long time. She had been reluctant to get back in the water again, but was she ever glad that she did!
Thank you Kona Style! So spectacular and a family memory that we will never forget.
Одговор домаћина
Apr 2022
Aloha, Alex. This review touched our team. Your detail and thoughtfulness are greatly appreciated, and putting your daughter through all that effort to make this happen, is simply incredible. We are humbled to hear that our crew's hospitality, professionalism, and enthusiasm took the experience to the next level. We're so sorry that the manta rays were not out on the evening of your first trip with us. You're right, it is pretty rare, but it can happen! With our Manta Sighting Guarantee, we are ready and willing to rebook you on another trip if you don't get to see the mantas on the first try (based on availability)! After all that anticipation, we're glad that it worked out! Thank you for your patience and understanding, as the mantas are still wild animals! We hope you consider visiting us again on your next adventure to the Big Island. Mahalo from the KONASTYLE Ohana to yours.