Our family of 5 went on the lower pigeon tour (kids ages 9-13) in May 2019. The weather was amazing, tour guide (Judo) was great, and the scenery was beautiful. Lots of fun, only complaint was that it only lasted one hour. They send you all this info telling you your time is 2:30pm-5:30pm, and we were getting out of the raft at 3:41pm and loading on the bus to go back. Seemed very short. If I had not gotten the discount, I would have been upset. Other than that, it was fine. The lower one was very tame - if we did it again, we would definitely go on the upper pigeon tour which is suppose to have up to level 4 rapids. Our tour only went up to maybe a 2 (if that).
Одговор домаћина
Jun 2019
Thank you for sharing your feedback, and I'm glad you had a great time with your guide Judo. I apologize our information wasn't more clear. Our lower trips spend about an hour and a half on the river as it is a mile shorter than our upper and trips tend to start early. The time block allows people to schedule in case we have weather or other unforeseen delays. I've shared your feedback with our marketing team, and I appreciate your taking the time to share. Have a wonderful summer, and I hope we see you again on your next visit.
See you on the river!
Susan Spivey
Outpost Manager
Smoky Mountain Outdoors