On a Sunday afternoon, I asked Cheryl to take me on a tour the next day. I was traveling alone, and she kindly agreed to take me on the Leavenworth Alpine Village and Snoqualmie Falls Tour. Cheryl is a well-informed and helpful tour guide. She displayed a wealth of interesting historical and cultural knowledge as we drove through beautiful mountain passes. Along the way, we made several stops to observe forest ecosystems and waterfalls. Cheryl takes advantage of nature when it presents itself - even if it’s not a part of the tour. On our drive, she spotted a herd of elk, stopped on the side of the road, and we took a moment to take in the animals’ beauty and grace. She even took me to the place where portions of Harry & the Henderson’s was filmed. Cheryl was very patient and accommodating. She took several pictures of me at various sites since I was traveling alone. Cheryl pointed out the best stores in Leavenworth and suggested a delightful place for lunch. I was a bit nervous since it would be just 2 of us together for the entire day, but that was needless worry. Cheryl welcomed me from the moment she picked me up, and by the end of the day, we felt like old friends. As a client and a business PhD, I highly recommend Cheryl’s Northwest Tours. She is doing all the right things to ensure that her business provides excellent customer service and creates immersive experiences for every guest.