Unfortunately, the limousine planned for us was defective, but the tour organizer found another one, so that everything worked out. The drive to the hotel in Times Square was great combined with a nice first view of New York.
The communication with the tour organizer was very good, unfortunately only by email. It would be nice if communication could take place via Whatsapp or messages. Especially, for short notice information.
The only thing missing was the pick-up with a name tag directly at the baggage claim.