First, the gaps between the kayaks were too big, we as a family wanted to stay close to the kids (who are less trained) and stayed behind. We couldn't hear the instructor's tips and explanations and missing the opportunity to learn from his experience.
Second, we purchased the family photo package ($70-$90) and when we got the pictures, we realized we have very few good pictures (less than 10), no family pictures at all, only individuals, and John added more pictures of other people and different occasions, which we could have found online t w/o the need to pay for them. It is important to mention that John asked for immediate payment without showing us even a single picture on his camera's LCD screen (maybe we should have asked to see some pictures before we paid). We tried to reach out to John a few times to tell him we are not happy with the outcome, but he never replied.