These folks are great to deal with. Courteous and helpful. Guide Josiah was knowledgeable and fun. We had a great experience on the kayaks, and saw dolphins, rays, and manatees in the wild. This is worth the hour drive from the Orlando resorts, and is well worth the money. One suggestion: Some small signs by the roadside would be helpful. Use their navigation link, and you will find the launch point, no problem...but a sign would avoid a few "where are we?" moments. Bring a hat and sunscreen, but go!