Entire staff was very friendly and very helpful. We enjoyed kayaking through the mangrove tunnels, and Keith was an excellent guide! He was very knowledgeable about the marine life, and even pulled out a few critters for us to view up close (mangrove crab, mangrove jellyfish, and hermit crab). There was water, snacks and ice cold towels at the end of the journey. I would highly recommend the Florida Outfitters team for an enjoyable experience.