The shuttle was to have taken us to JFK with 7.30 arrival. It arrived at Holiday Inn 35 minutes late. We then discovered we were the first of 4 pickups. Two of the others in/arround Times Square. The driver did his best but had to drive like crazy to get us all to JFK on time. Too stressfull.
Driver was not friendly, we had to take our luggage ourselves
Its a must to have your vouchers......I had paid for the Return to JFK, but on confirming, company had
no record for Return to JFK, ,,,I was able to give booking numbers to office and voucher to driver.
I allowed 2 hours from Manhattan to JKF as you dont know if you are first or last pickup/drop off.
I found this worked well for me, as on the day it was very slow getting through airport Security.
I found the staff of this Company kind and helpful, and would use again.