Driver was on time and courteous.
Journey was an adventure due to the nature of driving in New York - sometimes more like a theme park ride, fast and furious with lots of horn tooting!
Very good value option.
I had no problems with my shuttle bus pick-up from j.f.k airport
Vehicle had a very loud, annoying rattle (loose roof rack?), and empty water and pop bottles in the wall pocket. We told the driver what airlines we were flying and the driver dropped us at the first terminal and said he had to ealk further down to our airline desk instead of driving us down there!