The shuttle van was on-time and the driver was responsible and courteous.
This driver made some minor pickup errors and lost time heading back to airport. But man did he make up for it. Despite need to rush, and congested traffic, our driver was great. Smooth ride back to airport with time to spare. Again cost would have been less going directly through shuttle service. Viator needs to ease its rates.
I was very pleased with the service, driver arrived on time at hotel for collection and got us to the JFK on time. Will definitely use Viator again. C. Donovan.