I wasn't aware all the Yellow Cabs were a fixed rate from the airport so it would have been SO much quicker if we had taken that option. The shared transport was good, it just took over 2 hours to get from the airport to our hotel. The traffic was horrific so would have been bad in a taxi, but what took longer was all the stopping at other hotels
Customer service at the airport kiosk for taking our details in Newark New Jersey was lacking. Lady was curt and unfriendly, almost like she didnt want to be doing her job. The taxi driver was friendly and helpful going. However on the way back through the Lincoln tunnel we had a driver that drove into the tunnel sidewalk and gave us all a fright. No apology and cursing at the traffic.
The driver was a little late for the 6:10AM pickup and arrived around 6:30 -6:40AM. We arrived at LGA really early, around 7:30AM for a 10:00AM flight. Still, with 6 people in my party this was still preferred over two taxis. Overall 7 on a scale of 10.