driver was very courteous and assistant to our request
I always book shuttle in Viator because prices are awesome. I have mentioned before the shuttles are smelly and fitly. The last chauffeur yelled at passengers and he didn't received tips from us or the other passengers. You need to talk with the drivers chauffeur and explain them that if they are nice and polite they received tips otherwise zero tips.
Dropped off in plenty of time for our flight and driver came right into reception in the hotel for us saved us standing out on the street.