Amazing experience - wanted to do it again the next day. Flying over Manhattan listening to Alicia Keys 'New York' was very cool! The downside was the long wait - we arrived 15 mins early and tthen waited an hour and a half during which time the paperwork and safety DVD only took around 10 mins. They asked us to check in an hour beforehand but this isn't really needed. Lucky we also saw another review advising of the $20 heliport charge (per person) - this isn't stated until after you have booked. Worth the effort though.
The wait in the depot felt quite long. They give you a set time to get there, but you can wait a hour in till your flight is available. once on the helicopter though, you forget all about it. Our helicopter looked really new. You get headphones, which explain all the sites that you can see, and when it's not commentating, they play new york music. very clever!! The staff were friendly, and very helpful. I would recommend first timers to New York to do this.
we were fortunate to get a beautiful clear day and the view was amazing and recommended to see ... a one in a lifetime treat . Unfortunately we had to wait almost two hours and the $20 dollar security charge per person was a bit of a joke ( took all of 15 seconds )on top of the already expensive prepaid lay out . Pilot was great fun and made me relaxed.... relaxed enough for a guy with a fear of flying !