We were unsure what to expect, but we certainly enjoyed our pineapple tour experience. We would go so far as saying this excursion was the best on Maui and the Big Island that we experienced over our two week trip. Sean, our guide, was kind, courteous, informative, and well versed on all things pineapple, plantation, and the islands. We asked several questions and he answered all and completely. It is rare to get such great customer service and customer orientation, but this delivered beyond our expectations. We have returned home and have told everyone to give Maui Gold a try because it was a pleasant time.