Checkin was easy, allowing us to fill out waivers online. Nicole was so great greeting us and helped us to order pineapple to be shipped to friends and family. And she held our gift shop purchases for us until we completed the tour. Shilo, our tour guide, had amazing knowledge about the pineapple planting, growing, harvesting and processing. He was able to answer all the questions and had such a great sense of humor that made the tour a joy. And the pineapple samples were generous and delicious!