They overbook the 9am bus and you are not guaranteed a seat to Muir Woods. If you do not get a seat, you will not get to the woods until about 1pm. The staff were all very nice, but you get the sense that this happens every day, and they were pretty skilled at passing the buck and misleading people to just keep things calm.
The woods are amazing, but be warned that this tour is misleading.
James was a great guide and very informative on many aspects of the Muir Woods and how it all came to be. Great insight.
When i booked this tour i thought that the entry fee to muir woods would be included. Really it was an expensive bus trip.. wouldn't do this tour again . Muir woods was great though.