I wasn't actually able to go on this tour. My tour guide had a family emergency and was unable to do the tour. The company gave us many options, from rescheduling the original tour to giving us different tour options at the original time. They were super helpful and so nice. We ended up canceling, only because that was the best decision for our group, and we were given a full refund. It didn't work out for us this time, but due to the friendly service and variety of options, if we ever come back to Nashville, we'll be looking them up!