We had a great tour guide in Carolyn. She was very knowledgeable and very kind. She was patient with our small children, took extra potty breaks for our newly potty trained two year old who pulled her pants down while Carolyn was deep into a detailed story. She told stories in a classy way that wasn't too much for the children to take in while the adults still understood the undertones. She always found shaded areas to relax while she told the stories. Now, the description said we would go inside three haunted buildings, but we didn't do that, we only went inside the haunted bar, but still had a great time and definitely will book a tour again when we return to the city.