I made my reservations for a buffet dinner cruise with a cabaret show. I called the morning of the dinner cruise and at first, the rep I spoke with could not locate my reservation. When they finally did, they said that cruise had been cancelled, but we were scheduled on a different dinner cruise. The entertainment was a jazz band. It was nice, but not what we really wanted. Even though I had left a number for notification, I didn't receive one and would not have known if I had not called. When we arrived at the pier to pick up our tickets, they said someone else had chartered the ship we had originally paid for. I am not happy with the experience at all.