I had read a lot of reviews of different companies before choosing this one, and I have to say I was not disappointed. The tour is very professionally organized, it was on time, the staff was very friendly and the instructions were very clear. Customer service representatives on the phone were excellent and very friendly. Due to the risk of rain I had called the day before and I was assured that if it would rain the next morning, I would be able to rebook to another day or be refunded, and I very much appreciated that. In the end we didn't have to change our slot. The ride was fantastic, even though it was a cloudy day, we had a very good view of the city and they main highlights, including Empire State Building, Chrysler Building, Freedom Tower, Times Square, Central Park, etc. The pilot pointed out all the sights to us so we didn't miss anything. The helicopter does not fly over Manhattan due to restrictions but around the island, but you still see everything and have a great view. The helicopter was comfortable and the flight was very smooth despite some wind. And no problem for pregnant women to fly. You will need to lock your bags in a locker but can bring cameras and phone. Every aspect of the tour was five stars, I can highly recommend it, definitely worth the money!