Simon and the crew were personable, funny, professional, and made this a truly memorable experience. We did not see any manta rays at our first location, so the crew took us to a second location, extended the experience by an hour, and fulfilled the experience. Manta rays are majestic, docile creatures, and this is a special way to interact with these beautiful creatures in their own habitat, outside of captivity. Note there was a medical emergency (unrelated to the tour itself) on our trip, and Simon and team handled it expeditiously and professionally while keeping everyone calm and maintaining their composure. I would absolutely recommend this tour and Simon and team specifically.