The tour overall view was amazing..I love Alaska and the beautiful sights. But, I was very disappointed on the bus, I was abused and bullied by a gentleman on the bus over the fourth seat. The bus driver said to reserve the 1st 3 rows. I happened to sit in the 4th one. I was told by this man that it was his seat. And I politely said, I thought Maxwell said the 1st 3. My party had already set in the seats across. He then yelled at me to GET OUT NOW! I kindly got up left my party of 4 up front and went to the back of the bus by my self. I was hysterical, the next stop when I got out, travel friends told me I should not have moved.I cried a little and on the way to the restroom, the bus driver was ahead of me..Jessica. I told her what happened. That I was yelled at and bulled by this 6 foot tall man. His wife was so embarrassed she went to the back of the bus. So many of the people on the bus told me that was so unnecessary the way he yelled and treated me. Maxwell was very knowledgeable of Alaskan herttiage, but I would say I am glad this his last tour. He likes to avoid anything and everything right or wrong…I feel like I was totally ignored by him as if he did not care. He is going to be a defense attorney and just didn’t care about what happened to me. It is sad because this one incident had me upset the rest of the trip. I truely tried to make the best of it. But, it so sad, when u make a mistake, he said 1st 3 seats reserved not 4th seat..which i sit down in. Then he (Maxwell), tried to cover it up by saying the 1st seat was reserved for picture taking along with one of his stories, which you did it know if it was true or false. Because he said so many stories that we heard on other excursions. For example, the bear and the moose story that the guy told at the gold mine. Max told the same story. Like I said he was a very smart young man. But he lacked concern for me and I know he knew about it. He would rather let one person ( I was by my self. My husband had 3 strokes and was at home with my son. I traveled with 4 others people, so I sat at the back of the bus in tears . My friend Pamela and Bill Myers were astonished by his treatment to me from this passenger . They told me I should not have moved, But, I was not standing up to this abuse, while on vacation. . And to top it it off. The next morning, the lady his wife said to me, I just checked out the bus we are riding to the Denali NP. Come to find out, it wasn’t even the bus that we were riding. The two of them were definitely different people. But, needless to say, it did hurt me And she also told me , she and husband stayed in the room and got drunk. I just politely smiled . She was again telling me in so many words, not literally, she was putting her stuff on the seat to make a claim. I was terrified to get on the bus until most of the passengers were on board…it is really sad that a seat means so much to someone that they have to go to that extreme. I am so sorry to complain. Because it was an amazing 5 Day Tour of Alaska and I took many great pictures. But it is so sad that I had to be bullied out of a seat for no reason, or for a tour guide to say 1st three seats and not 1st 4 seats. He made a mistake I guess, or tried to cover up, his mistake by saying pictures on 1st row. But the way I saw it and many others did too, is 1, ,2 , 3 if reserved for handicap people.. NOT, 1st pictures 2, 3, and 4 as the 1st three seats. be compassionate about all your passengers, we all paid a healthy price for this tour. No one is perfect. We all make mistakes. But, don’t try and cover up, by informing the entire bus, that the 1st seat was for pictures. After this incident happened telling a story about a lady who was taking a picture and a bear ..I don’t remember the whole story…up it was suppose to be a joke.. I am sure he did this to get the best possible tips. Not caring about me and my feelings and humiliation. Even tho, my friends were sitting in the 4th ones on the other side. I was on the Tanaina, boarding pass 96 , July 39, 2022. Sincerely, Donna Welch