First of all, our tour guide Joel was absolutely fantastic and so knowledgeable! From beginning to end he was just nonstop info regarding the NYC mafia. He not only took us to all of their hot spots, bars the Mafia members used to frequent, but also where they use to live! We couldn't believe how much he knew and he was so fun. Joel also brought an iPad with pictures of many of these guys which made the tour even better. The tour company was very accommodating and were able to reschedule last minute, which was so kind of them during the holidays!