Firstly, the bus. Windows were dirty restricting any real photography, the air conditioning was cold with the directional vents being worn and generally unable to be adjusted. The rear suspension was very noisy on all surfaces often drowning out the guides commentary. The Hamptons was an exercise in looking predominantly at hedges and the rooftops / upper floors of the rich and famous houses - no real value. Sag Harbour was quaint but boring with a number of restaurants being closed (especially on Tuesdays). The guide did not provide any information such as washroom locations - it was 'this is our stop, there are some restauarants, back on the bus in an hour'. The highlight of the tour was the outlet shopping and to be honest we'd have been better off spending an extra two hours there than visiting Sag Harbour and the Hamptons.In all a very disappointing costly exercise.
Very pleasant experience, very expert tourist guide.
Complaint has been emailed and very slow response time.