6:30 pm on 26th October 2022.
The view from the top was awesome, but the agent at the ticketing counter was RUDE, ARROGANT, and OBNOXIOUS .
To describe the ticketing agent, he was an African-American person with grayish hair and a grayish short beard.
The customer had only asked him to clarify the price of the ticket ($38 on the sign versus $47 the agent was charging).
But Instead of being kind and helpful, the agent screamed rudely at the customers.