I bought tickets for our group of 5, without my ticket since I’m afraid of heights. As we arrived that day, I hated to be the only one not going and was thinking back-in-forth about trying it. Our group left and I was asking the staff about questions (room from the windows, options if I got scared, the elevator, etc.). I decided to purchase a ticket. The staff member took me up, stayed with me, and continued to ask me if I was ok. She assured me she would stay with me till we found my group and make sure I was good before leaving my side. She was amazing! Elevator was quick and entertaining both ways to take your mind off of the distance. I felt like I was in a huge building with plenty of space between the window and could move freely around and never felt the building move. Thank you for an amazing experience and exceptional staff!