Hi Anna, thank you for your feedback on the tour. We try to make the subway tour fun for all levels of subway fans. Also, and unfortunately we do not have control of MTA service changes and closures which may have affected your tour. We do have alternate routes planned in the event that those closures happen. We would also be happy to credit you another tour for you and your friend when access to the closed areas you referenced is granted again. Please contact us at
[email protected] and we would be happy to do that for you. My thanks and please take good care!