Ben made the Underground Subway Tour exceed my already high expectations. His knowledge was exhaustive and he presented it with enthusiasm and animation. Ben brought out such things as Beaux Art, the fascinating history of the City Hall and City Office Building, the origins on the subway system and its political context as well as many other fascinating factoids. The tour was an adventure that got more exciting literally and figuratively at every stop. Ben was welcoming of comments from all the tour group. He also welcomed information about other subway systems, such as Boston and Montreal. This experience makes me look forward to doing future NYC tours.