We booked this tour months in advance (6 x adults). Everything was great and we were having an amazing time!!! We were snorkelling and seeing the amazing fish and turtles while waiting for our turn to go on the scooters! Our group were the last to go down on the underwater scooters. Unfortunately one of our group went down had the photos taken and was brought back up (down for approximately 5 - 7 minutes). The guild kept checking oxygen levels of this particular scooter. Once up the guide took the scooter to the other boat and put it all away, had a shower and got changed all while the rest of the group was enjoying the tour under water. It was a good 15 minutes before everyone else came up.
For as much as we paid, the one member of our group that came up 5 minutes in was a rip off, and extremely disappointing. We mentioned this to staff and they did offer to put the person that missed out back in but who wants to go in by themselves while the rest of the 20 odd people sit and wait?
so overall this would have been a great tour and we would recommend it. However, although we understand safety first and obviously oxygen levels need to be monitored, maybe top up all scooters before people go down in the scooters so there is enough oxygen for the full 20 minutes!
This one member of our group feel completely ripped off! In the end we paid hundreds of dollars
For a snorkel that we pretty much could have done for free 😢 but the rest of the group had a great time.....